Carbon Black
DigitalBuilt for Australian small business

While you were on site

You: on a lift at Coomera

  1. 07:42
    Incoming call 0491 570 318
  2. 07:42
    Answered on the second ring
  3. 07:42
    CallerNeed a 20-tonne for Tuesday, Southport. Couple of roof trusses to lift.
  4. 07:42
    Your lineTuesday works. 20-tonne with operator from 6:30am. What's the site address?
  5. 07:42
    CallerFerry Road, near the hospital. Reckon three hours.
  6. 07:42
    Booked Tue 6:30am Southport 20t
  7. 07:42
    Quote sent by SMS $1,240 inc GST
  8. 07:42
    Job in the calendar. Nothing for you to do.
Mon
Tue6:30am
Wed
Thu
Fri
Crane truck hireExample workflow

Your phone rings while you're in the cab. Now it gets answered, quoted and booked without you.

Your Gold Coast AI automation agency. We build call answering, marketing automation and custom platforms that keep your business moving while you work.

Book a free 20-minute automation audit

No pitch. You leave with a list of what to automate first, whether you hire us or not.

Illustrative enquiries, rates and availability. Your rules control the work.

What the current setup is costing you

Missed calls, repeated admin and quotes left sitting. Small gaps that add up over a normal month.

$3,900a month

Calls that rang out while you were on the tools

Miss three calls a week and assume one in three would have become a $900 job. Over 52 weeks, that is about $3,900 a month in potential job value going to whoever picked up.

6 hoursa week

Typing the same job into three places

The job goes in the diary, then the quote, then the invoice, then the spreadsheet for the accountant. Six hours a week at $45 an hour is about $1,170 a month of your time, or someone else's.

1 in 4quotes

Quotes that never got chased

If five of your 20 monthly quotes never get a follow-up, one in four is left sitting. One text two days later gives each a clear next step. If one more lands, that is a job you had already done the work to win.

Illustrative scenarios, not measured client results. Job value is revenue, not profit. Use your own numbers in the calculator below.

Less chasing. More doing. Built around your business.

Less chasing. More doing. Built around your business.

What we do

The right system.
For the job at hand.

We answer enquiries, organise jobs, follow up customers and build the platforms behind it all. Start with the part that costs you the most time.

01

Keep answering.

Capture the enquiry while your team is working.

AI receptionist02

Keep jobs moving.

One record from first quote to final invoice.

Job management03

Keep following up.

Turn the quote pile into a clear next action.

Automation for tradies04

Keep customers coming back.

Connect the campaign to the conversation.

Marketing automation05

Make the tools fit.

A useful AI platform around your real operation.

AI platforms06

Find the right first move.

A practical plan before you buy more software.

Consultation

A better working day

Same business.
Different evening.

We replace the admin job you can’t afford to fill. Built around how you actually run jobs, with a person in the loop where judgement matters.

6:14 pm / Before

The tools are down.
The admin isn’t.

  • Three missed calls to return
  • A quote that needs chasing
  • The same job to type in again
6:14 pm / Connected

Know what happened.
Then get on with life.

  • New enquiries captured
  • Quote follow-up queued
  • Job details ready for accounts

An illustrative working day. We measure the fit against your own process.

Put your week
into numbers.

Rough numbers are fine. What is the chasing, typing and phone tag costing your business?

3
$500
6

Your estimated annual cost

per year

Your estimated annual cost: $31,980 per year

Potential missed job value
$19,500
Value of admin time
$12,480

Business automation starts with the work you repeat every week.

Book a free 20-minute automation audit

Assumes 1 in 4 missed calls would become a job, 52 working weeks and admin time at $40/hour. Job value is revenue, not profit. This is an estimate of potential work and time, not a promise of savings.

A working system.
In weeks, not months.

We configure a proven system for your industry, then fit it to your jobs, your team and your way of doing things.

  1. Audit

    We spend 20 minutes looking at where your time goes. You leave knowing which repeat job to fix first and whether we’re a good fit.

  2. Build

    We configure your portal, bring your data across and connect the tools you use. You see it working with your own jobs before it goes live.

  3. Run

    Your team gets shown how to use it. We check the workflows, handle support and keep the repeat work moving in the background.

A practical first step

Start with your biggest bottleneck.

Tell us what happens in a normal week. We’ll find the repeat work worth fixing first.

Book a free 20-minute automation auditClear scope. No pressure. A useful next step.