Insights
Plain-English notes.
Stories from the websites and business systems we build, with details to help you decide what could work for your business.
Recent work
Website enquiry forms: let people explain the problem
How CBD's own enquiry form makes room for an uncertain brief, explains the commitment and gives the conversation somewhere useful to start.
Email task management: know what you've agreed to do
An email task should show you what was requested before it becomes work. How we built that review step into CBD's own portal.